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Sales Coach
You will be working with a global leader in customer engagement solutions, supporting a fast growing BPO organization focused on direct sales and new customer acquisition. This full time role is based onsite in San Juan on a night shift schedule.
What you will do
- Analyze, monitor, audit, and report on sales team performance
- Identify trends, patterns, and conversion opportunities to optimize sales strategies
- Conduct live monitoring followed by immediate, targeted coaching
- Design and deliver sales workshops and comprehensive performance audits
- Support agents in improving new customer acquisition, not upselling
What we are looking for
- 1 to 2 years of contact center experience with a strong background in sales coaching, training, or performance management
- Proven experience driving direct sales and new customer acquisition within a BPO or contact center setting, not upselling existing accounts
- Relevant campaign background in industries such as telecom, insurance, financial services, home services, or consumer services
- Strong analytical and reporting skills with the ability to identify trends and coaching opportunities
- Excellent communication and coaching skills
Work Arrangement
- Onsite, night shift, full time, and permanent employment
Benefits and Compensation
- Competitive salary package of up to PHP 55,000
- Non toxic accounts and a healthy working environment
- HMO coverage starting on your first day
- A genuine people first culture that values growth and diversity
- Yearly performance appraisals
- A clear career development plan to support your long term growth
Apply for this role
Send us your details and we will follow up within 3 business days.
Application received. We will review your profile and follow up within 3 business days.